My work focuses on leading research programs that not only answer critical product questions but also fundamentally shape product direction, drive strategic priorities, and embed user-centricity into the core of product strategy and business decision-making.
Domains of Expertise:
Enterprise Cloud (GCP)
AI/ML infrastructure
Security & Privacy
Regulatory Compliance
Trust & Safety
Enterprise Hardware & Human Factors Engineering
Methodological Innovation and Leadership:
AI-powered research to scale
Ecosystem journey mapping
UX opinion papers and industry talks
Mentorship & coaching
Participatory design facilitation for cross-functional product vision & roadmapping
Mixed Methods:
Ethnographic studies
A/B experimentation
Heuristic evaluation
Surveys
Usability studies,
Concept testing
Contextual inquiry
Google Cloud Platform
UX Research Lead - Storage (AIML & Security)
Google Trust & Safety
UX Research Lead - Content moderation tooling
Google Cloud Platform
UX Research Lead - Security & Privacy
Zebra Technologies
UX Research Manager - Sr. Human Factors Engineer
New York University, Graduate School of Arts and Sciences
Masters of Science in Ergonomics and Biomechanics, January 2013
University of Pennsylvania, School of Engineering and Applied Science
Bachelor of Science in Engineering, Cum Laude, May 2007
Major: Bioengineering, Minor: Cognitive Science